![]() ![]() It sounds too good to be true, right? The truth is that this service costs a lot of money to run since we call you back when a rep can talk. After we save you the hassle of waiting on hold, we try to connect you with the best rep for your problem and give you tips on how to get your particular problem handled as well. ![]() As an example, see our call-back service for Sprint. We do this for many large companies, besides just Comcast. We call the company, navigate through all the menus, wait on hold for you so you don't have to, and then connect you when a real live human rep is ready to talk. But GetHuman has built a tool for customers like you that skips most of this. After that you find your way through, you often have to wait on hold for many minutes, sometimes hours, to speak to a real live human being. When you are trying to call most large companies, you often are calling into what is known as an Interactive Voice Response system (IVR), otherwise known as a phone menu or phone maze. Power to the customer! And please share and bookmark this page if you like it. If somebody using this tool ahead of you cancels their call-back, we let you take their place in line, sometimes saving you another 45 minutes or more. We hope you like this feature, and we hope it saves you a lot of time and frustration when you try to call Comcast! Oh- we almost forgot. GetHuman builds tools that help customers avoid some of the common frustrations of customer service. Or else listening to ads for other Comcast products. ![]() There are seemingly hours of waiting, listening to music you don't want to listen to, while being repeatedly told you're important. Once you get through, the fun is just beginning. Sometimes it takes forever just to hear all the options that Comcast has to offer. You pick up the phone and talk to Comcast. When we finally reach an agent, we call you back. ![]()
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